Privacy Policy:
Jack and Jill Furniture is committed to protecting your privacy and uses cautionary
measures to protect against the loss, misuse or alteration of data used by
our system. All information given to us is kept private and confidential
and we never sell or share our customer information with any other company.
No personal information is required when browsing our site. Once you place
an order, Visa and Master Card require that we confirm your shipping and
billing address and phone number to authenticate your credit card transaction.
Your
email address is needed so we may confirm and update you regarding your order.
This information is stored in a secure database, only accessible to employees
with access to this information. All personal information is kept strictly
confidential.
Security:
We have taken every measure to ensure that online shopping is as secure as
ordering from a catalogue or making a purchase from our store. Jackandjillfurniture.com
uses Secure Socket Layering (SSL), the industry standard encryption technology
that ensures safe Internet transmission of your personal information. The
secure mode begins when you initiate an order. You will know you are in secure
mode when the tiny padlock icon, located at the bottom of your browser, appears
as "locked." You can also verify you are in secure mode by looking
at the URL line of your browser. When the letters "http" change
to "https," the "s" indicates you are in a secure area
employing SSL; also, your browser may give you a pop-up message that you're
about to enter a secure area. When you enter your personal information into
the order form, it is scrambled, transmitted across the Internet, then decoded
when it gets to us. All information is stored in a secure server and can
only be accessed by employees authorized to process your orders.
Jack and Jill Furniture guarantees that every online transaction is 100% safe.
If unauthorized charges appear on your credit card as a result of shopping
with us while using our secure server, we will reimburse you up to the maximum
$50 legal liability. We only require that you follow the reporting steps required
by the issuer of your card (under the Fair Credit Billing Act, your bank cannot
hold you liable for more than $50 of fraudulent charges).
Making a credit card purchase is just as safe on our Web site as it is by
telephone, but if you are more comfortable placing an order by phone please
contact us at (818) 293-0100 or (818) 919-0672.
Online Account Registration:
To make online shopping faster and easier, you may register with jackandjillfurniture.com
when placing an order. As a registered customer, you only have to enter your
shipping address and billing information once; they will be securely stored
with us for your future use. Using your name and a password of your choice,
you may access your account online at any time to add, delete, or change
information.
Mailing Lists:
You will receive newsletters or promotional notices via email from us only
if you have asked to be on our mailing list. Each time you receive an email
from Jack and Jill Furniture, you will be given the opportunity to "opt-out" or
stop receiving them. Simply follow the instructions at the end of each email
message to be removed from our mailing list. We do not share our mailing
list addresses with any other company.
Cookies and How We Use Them:
"Cookies" are pieces of data your browser stores on your computer's
hard drive. They enable us to determine when you or someone using the same
browser you previously used revisits jackandjillfurniture.com. Most browsers
are set up to accept cookies, but you can usually change your browser settings
to refuse them. Jack and Jill Furniture does not use cookies to retrieve personal
information about you from your computer.
Questions:
We'll be happy to provide additional information or answer any questions regarding
our privacy policy. Please call us: (818) 293-0100 or (818) 919-0672. You
can also E-mail us at: info@jackandjillfurniture.com.
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